Etiquette questionnaire

1 When dining at a table, which is the place of honour?

The right-hand side of the host

Directly opposite the host

The left-hand side of the host

Either the right or the left-hand side of the host

Question 1 of 25

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2 What is the appropriate number of rings a lady should wear?

Three altogether

Four altogether

One

Two altogether

Question 2 of 25

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3 What is the acceptable number of rings for a man to wear?

One on each hand

One on only one hand

Two on each hand

Three altogether

Question 3 of 25

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4 What is the appropriate type of socks a man should wear?

White socks

Patterned socks

Socks that match the colour of your pants

Socks that match the colour of your shoes

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5 The tip of your tie should:

Touch the zipper of your pants

Touch the tip of your belt buckle

Be well above the tip of your belt buckle

Be at the height of the lowest button on your jacket

Question 5 of 25

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6 Which of the following is considered a professional outfit for ladies?

Short dress, fishnet stockings, boots

Spaghetti-strap top, formal skirt, open-toed sandals

Brightly coloured jacket, long-sleeved shirt, short skirt, covered heels

Navy-blue dress, cream-coloured blazer, covered heels

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7 What falls under professional grooming for ladies?

No makeup at all

Bright eyeshadow and lipstick

Clear, moisturized and matt skin and well-groomed eyebrows

A thick coat of foundation and blusher

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8 When you are speaking to an individual, what matters most is

The actual content of your words

The way you say what you have to say

Speaking extra slow

Why bother speaking when I can email?

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9 After a meeting with a client, you should:

Wait for the client to get back to you

Call the client to thank them for coming to the meeting

Document key data and agreed actions in a follow-up summary to thank the client for the meeting

Send flowers to the client

Question 9 of 25

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10 How do you greet someone in an Arabic country?

A light handshake and firm eye contact

A firm handshake and brief eye contact

Rubbing noses

A hug and kisses on both cheeks

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11 At a business reception, what are some good small-talk conversation topics?

The weather, politics, religion

Politics, internal company issues

Sports, travel, mutual interests

Travel, religion, an illness your colleague recently had

Question 11 of 25

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12 When hosting a business dinner, it is best to:

Settle the bill discreetly, without letting your guests see

Make sure everyone knows that you are settling the bill

Ask all your guests to pay for their own share

Give your credit card to the waiter in advance

Question 12 of 25

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13 You have been invited to attend a reception from 7.00pm

6.45pm

Between 7.00pm-7:30 pm

Between 7.00pm - 9:00pm

9.15pm

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14 What is the first sense that you utilize to identify a wine?

Sight

Smell

Taste

Smell & Taste

Question 14 of 25

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15 What is a digestif?

An alcoholic beverage served before a meal

An alcoholic beverage served after a meal

A non-alcoholic beverage served after a meal

A non-alcoholic beverage served during a meal

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16 A telephone call during business hours should not ring more than how many times before it is answered?

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17 If you are accompanying a client up a staircase, which of the following is correct?

Walking beside them

Walking in front of them

It does not matter

Walking behind them

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18 What is the appropriate handshake method?

Firm and warm, two pumps

Firm and warm, three pumps

Limp, as many pumps as the other party initiates

Light grip, two pumps

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19 What should you do if you bump into your client again after saying goodbye?

Nothing, it would be too awkward

Call out to them and initiate another conversation

Give a quick polite smile and look away

Offer a short greeting and a friendly smile

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20 When encountering a dissatisfied client who is shouting non-stop and hurling vulgar language at you, what is the appropriate course of action?

Shout back

Raise your voice and tell them to relax

Maintain your composure and keep calm

Offer solutions immediately

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21 If your guest spills their beverage during a meal, what should you do?

Make a joke about it to lighten the situation

Discreetly beckon the wait staff to come over

Immediately wipe up the mess with a napkin

Ignore the whole thing so as not to draw attention to it

Question 21 of 25

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22 What is the industry-standard shape of the ideal whiskey glass?

Tulip-shaped with a stubby stem

Long and lean

Similar to that of a red wine glass

Tulip-shaped with an elongated stem

Question 22 of 25

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23 If you are a female relationship manager, and your client is male, who goes first?

You

Your client

It does not make a difference

You go at the same time

Question 23 of 25

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24 As the host of an event, while waiting for your guests, you should:

Sit at the table

Order a beverage while waiting

Not eat or drink anything till they have arrived

Wait by the door

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25 What is the appropriate way to use chopsticks?

With your left hand

With your right hand

It depends on whether you are right or left-handed

Just ask for a fork

Question 25 of 25

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